Privacy Policy

At Muddy Southern Hat Co., we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

We may collect the following information when you interact with our website:

• Name 
• Email address 
• Shipping and billing address 
• Phone number 
• Payment information (processed securely through third-party payment providers) 
• Order history 
• IP address and browser information 
• Cookies and website usage data 

We use your information to:

• Process and fulfill orders 
• Provide customer support 
• Send order confirmations and shipping updates 
• Improve our website and customer experience 
• Respond to inquiries 
• Send promotional emails or newsletters (only if you opt in) 
• Prevent fraud and maintain website security 

We do not store your complete payment information. Payments are processed securely by trusted third-party payment processors that comply with industry security standards.

Our website uses cookies to:

• Remember your preferences 
• Improve website performance 
• Analyze website traffic 
• Provide a better shopping experience 

You may disable cookies through your browser settings, although some website features may not function properly.

We do not sell or rent your personal information.

We may share information only with trusted service providers who help us operate our business, including:

• Payment processors 
• Shipping carriers 
• Email marketing services 
• Website hosting providers 

These companies only receive the information necessary to perform their services.

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, loss, misuse, or disclosure.

Depending on your location, you may have the right to:

• Access your personal information 
• Correct inaccurate information 
• Request deletion of your information 
• Opt out of marketing communications 
• Request a copy of the information we hold about you 

To exercise these rights, please contact us using the information below.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Muddy Southern Hat Co.

Email: muddysouthern1@gmail.com

Thank you for choosing Muddy Southern Hat Co. We appreciate your trust and are committed to protecting your privacy.